Perspective: Grief is hard enough. Dealing with tech barriers and nonsensical policies make the months after a death into a second career of aggravating phone calls, emails and visits.
The last thing you want to deal with when you’re wrapped up in grief is red tape. It’s frustrating and exhausting and emotionally crushing. And yet it is unavoidable.
Two weeks after receiving the death certificate, the company rep asked for Scott’s birth certificate. Two weeks after that, our marriage license. Two weeks after that, she requested the original Social Security card I applied for at age 16. A friend, a retired district judge, pointed out that companies get only 30 days to resolve such issues. I called and told the representative that this limit had been exceeded. Amazingly, she called the next day and said everything was resolved.
3. Get a password manager to hold all your user names and passwords and make sure your executor knows your master password. If you have some accounts that are not included in a password manager, make sure your executor knows what they are .
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