Migrants in El Paso and Juárez who spoke to TexasTribune said the app routinely crashes as they and thousands of other migrants try to get appointments during a 10-minute window each morning.
Migrant Joseline Decaires Jiménez of Venezuela tears up as she sits on a bus in El Paso that was bound for Denver on Monday in El Paso. Jiménez's husband and two daughters are still in Juarez waiting to be allowed to enter the U.S. via the CBP One app.Our spring member drive is happening now. We need your help to raise $50,000 by May 19 to help our newsroom reach even more San Antonio readers.
Trying to avoid a rush of migrants across the border when Title 42 lifts late Thursday night, the government has urged them to apply for asylum from their home countries or through the CBP One cellphone app, which is supposed to allow migrants to make an appointment to legally enter the country through a port of entry and request asylum.
“We’re separated because of that stupid app,” her husband, a former Venezuelan law enforcement officer, said on a recent weekday as he sat inside the family’s tent at the migrant camp. El Paso Mayor Oscar Leeser said during a news conference last week that up to 15,000 migrants are stranded in Juárez.
The Biden administration ordered 1,500 federal troops to the border to help immigration agents on the ground as Title 42 ends. Earlier this week, Gov. Greg Abbott sent hundreds of additional National Guard members — dubbed the— to the border along with Blackhawk helicopters and C-130 cargo planes “to help intercept and repel large groups of migrants trying to enter Texas illegally.”
They have been waiting in this no man’s land between the border fence and the river to surrender to Border Patrol agents in hopes that they’ll be allowed to claim asylum rather than be returned to Mexico under Title 42.One woman said she had been waiting a week on the U.S. side and is now making trips back to Juárez for food and water.
One of the men, who also didn’t give his name, said he crossed the river about two weeks ago, surrendered to agents and was quickly transported more than 700 miles to San Diego, then expelled to Tijuana, Mexico. One of the migrants in the camp was Sergio Ramos, a 36-year-old from El Salvador. He said he thought only Venezuelans could use the CBP One app. When told by a reporter that it was open to migrants from any country, he said he can’t use it anyway — he doesn’t have a cellphone.Rosie Hernandez, 32, said she and her husband left Venezuela in January, leaving their two sons with her mother, and arrived in Juárez in April.
She took a bus to Nogales, leaving her family in Juárez, and made it to her appointment. She was released in Tucson, Arizona, by immigration officials, and there she worked for a day spray-painting the metal bars on the windows of a house after she and other migrants were picked up at a local church by the homeowner for the day job.
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