The head of the Google Phone app says that spam protection will be improved using conversational AI.
) includes Jonathan Eccles, the Group Product Manager for the Phone by Google app. Eccles, who oversees"the Dialer team," says that Google wants to figure out a better way to keep unwanted phone calls, including spam and robocalls, from ringing a user's phone.
As for the spam problem, Eccles states,"What I see looking forward is a place where this is solved forever and I think it's possible. I think it's possible sooner than a lot of people think." He discusses the manual Call Screen feature which uses Google Assistant to find out what unknown callers want so you can make an educated decision about picking up a call.
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