A new report says California delayed or improperly denied unemployment benefits for roughly 6 million people during the pandemic.
“State policies and practices formed under this orientation would tend to emphasize holding down business costs potentially at the expense of making sure eligible workers can get benefits easily,” the report said.
The report said California denied some benefits despite the fact that the claimants were clearly eligible. In one case reviewed by the Legislative Analyst's Office, the state denied a claim because the worker was caring for her children while unemployed, thus making her “unavailable for work.” State rules allow parents to look after their children while they are unemployed, as long as they arrange child care once they get a new job.
The Employment Development Department said it will “carefully review the LAO's ideas,” adding that it has already adopted many of its recommendations. Earlier this year, the state Legislature gave the department $136 million for improved call centers, simplifying forms and notices, coming up with new tools to better reveal fraud and upgrading training for workers to get payments approved faster.
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