Review: sheeraf and ceciliakang’s “An Ugly Truth” captivates with new, disturbing details on Facebook’s ruthless rise. But the uglier reality is that its 3 billion-plus users don’t seem that bothered, writes GinaChon
Facebook Chairman and CEO Mark Zuckerberg testifies at a House Financial Services Committee hearing in Washington, U.S., October 23, 2019.in the past few years, the social network’s continuing domination is remarkable. A new book by New York Times reporters Sheera Frenkel and Cecilia Kang reveals disturbing details about recent scandals and Chief Executive Mark Zuckerberg’s handling of the near-$1 trillion company’s growing power.
Their relationship is not as tight as it appears. Sandberg was hired from Google to be the adult in the room. She made Facebook more professional and turned it into an online advertising powerhouse. Her boss strangely didn’t seem that interested or appreciative, preferring to focus on features that would make the platform more addictive. Sandberg’s experience in Washington, where she had worked for former Treasury Secretary Larry Summers, for a while made her Facebook’s public face.
The Facebook’s founder asserted himself during another scandal that hit in 2018. That’s when revelations about political consultant Cambridge Analytica harvesting Facebook user data came to light. Though responsibility fell in Zuckerberg’s domain, he blamed Sandberg for the news coverage. It led to his first appearance in front of a congressional committee.
What’s most surprising about these episodes is the ineptness and red tape that they reveal. From the outside, Facebook looks like a well-oiled revenue machine. “An Ugly Truth” reveals that, although Facebook discovered Russian manipulation on the platform several months before the 2016 election, warnings by then-Chief Security Officer Alex Stamos didn’t fully reach Zuckerberg or Sandberg until a month after the vote.
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