I tried Whole Foods' 'Just Walk Out' technology and was impressed that I could pay with my palm, but was not happy with the risk of being overcharged
I entered the store by scanning my palm again at the entrance labeled "Just Walk Out." Customers who do not want to use the cashier-less system can enter through a separate gate and pay at the register.Once inside, I was initially confused about how to ensure the store knew which items I was picking up, but an employee explained that there are hundreds of motion sensors that track shopper movements.
After scouting out the area, I realized there were not any sensors next to the food. So, I asked the employee for a small package of cheese, which she scanned and handed to me.According to the worker, when she scanned the cheese, one of the ceiling sensors was activated and told to turn towards me to record my purchase. The store scanning my every move was a little off-putting, but I guess that's what I signed up for.
Self-checkout is located next to the Just Walk Out lane and at the front of the store for people who prefer to use a register.Because the expedited exit is at the back of the store, I had to walk through the entire building to leave, but I did not have to scan my palm again.My receipt was available in the Amazon app. To find it, navigate to "Your Orders" and filter "Local Store Orders," where you can review the items you purchased and the total cost.
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