A long-term loss of riders could force CTA, Metra and Pace to rethink what their services look like.
Riders have yet to fully return to trains and buses nearly two years since the crush of rush hour passengers abruptly disappeared.“That is the billion-dollar question. Not even a million-dollar question,” said P.S. Sriraj, director of the Urban Transportation Center at the University of Illinois at Chicago.
“Even with a high rate of vaccination in this region, if we are only at 50%, then that portends a very ominous future for public transportation,” Sriraj said. Anticipating changes in work patterns, CTA will be looking to promote itself more to riders running errands, going to city institutions and attending events. Large events like Cub games, White Sox games and concerts at Millennium Park have brought CTA ridership near pre-pandemic levels on certain days, spokesman Brian Steele said..
Metra conductor Don Kiesgen collects tickets aboard the morning Milwaukee District North train on Dec. 16, 2021. Still, the agency has been testing schedules that provide more service spaced throughout the day, during off-peak hours, and recently unveiled, valid within three zones, that it hopes will encourage shorter trips. The idea is to promote Metra for uses beyond commuting to work, Gillis said.
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