As Action News Jax closely monitors Idalia and its impacts in our local area, what can natural gas customers do to protect themselves and their families?
associated with natural gas, they should leave the area immediately and move a safe distance away from the potential leak, while avoiding any action that may cause sparks.Customers should never try to identify the source of a leak or stop the leak themselves.
Avoid using any sources of ignition, such as cell phones, cigarettes, matches, flashlights, electronic devices, motorized vehicles, light switches or landlines, as natural gas can ignite from a spark or open flame, possibly causing a fire or explosion.Strong winds and saturated ground could cause trees to become uprooted.
If a natural gas meter is damaged or natural gas line is exposed, customers should immediately leave the area and call their natural gas company or 911 from a safe location.During a power outage, natural gas generators can provide continuous fuel supply from an existing natural gas line.
If customers smell natural gas or suspect carbon monoxide is present in their home or business, they should immediately leave the area and call their natural gas provider or 911 from a safe location. Residents are encouraged to seek medical attention immediately if anyone in their home or business experiences possible symptoms of carbon monoxide poisoning, which include headache, dizziness, fatigue, nausea and vomiting.
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