Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says
, said the EV maker rigged the range-estimating software on the cars' dashboards. Instead of displaying the true driving range, the software provided a"rosy" projection of how far cars could drive before needing to be recharged, the report said. the cars face in comparison with gas vehicles.around 10 years ago, according to Reuters. The news agency said it couldn't determine if the algorithms were still in use.
As a result, the company was inundated with complaints and service appointments from drivers who expected a longer driving range, several sources told Reuters. To suppress the volume of these complaints the automaker created a secret"Diversion Team" in Las Vegas to cancel appointments, Reuters reported, citing sources familiar with the matter.
The team was tracked by the number of appointments they diverted each day and often closed hundreds of cases a week. In most cases, the cars likely did not need to be repaired; their performance had merely been overstated. Tesla did not immediately respond to Insider's request for comment, made outside of normal working hours. The company did not provide Reuters with a comment on the report.and Tesla has been one of the frontrunners in terms of"miles per fill-up."Subscribe to push notifications
México Últimas Noticias, México Titulares
Similar News:También puedes leer noticias similares a ésta que hemos recopilado de otras fuentes de noticias.
Tesla’s secret team to suppress thousands of driving range complaintsTesla quietly created a ‘diversion team’ in Las Vegas to cancel as many appointments as possible from customers who wanted to bring their vehicles in for service to address poor driving range
Leer más »
Tesla ‘secret team’ would suppress driving-range complaints: reportTesla Inc. created a “secret team” to stifle complaints about driving range and cancel service appointments by Tesla owners who sought to check on...
Leer más »
Tesla Set Up Secret Team To Stifle Thousands Of Range Complaints: ReportTesla is being accused of quietly creating a 'Diversion Team' in Las Vegas with the goal of canceling as many appointments related to range as possible.
Leer más »
Tesla had 'secret team' cancel EV range complaints: ReutersA Reuters investigation alleges Tesla programmed its cars to offer unrealistic driving-range estimates—and employed a Nevada-based team to cancel service appointments to fix the issue: —via drivingdotca
Leer más »
Tesla’s secret team, what Africa wants from Russia - and Meloni woos WashingtonA Reuters report finds Tesla overstated the distance its cars could drive. The Wagner mercenary group and food supplies top the agenda as African leaders meet Vladimir Putin in Moscow. Italy’s Giorgia Meloni and Joe Biden try to find common ground at the White House. Plus, a coup in Niger and the the world mourns Sinead O’Connor.
Leer más »
Victoria’s Secret Will Premiere ‘The Victoria’s Secret World Tour’ Sept. 26The show will seek to celebrate the goal of Victoria’s Secret to uplift and champion women on a global scale.
Leer más »