The 80-year-old woman's body was found behind an abandoned grocery store.
It alleges on March 28, 2021, Elvington’s family became concerned because her car was missing, so her son, Harold Elvington contacted his mother who told him she was in her car but couldn’t provide her location and destination or describe her surroundings.
The documents allege that Harold Elvington asked OnStar to provide him or law enforcement with the car’s location but OnStar refused and instead placed them on a three-way call to Mary Ann Elvington’s vehicle. It also claims that the police chief of Nichols called OnStar and informed them of the urgent circumstances, but OnStar still refused to provide the car’s location.
The lawsuit states that OnStar owed a duty to Mary Ann Elvington to provide emergency services, which includes informing law enforcement when a person is in danger.
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