Slow VA Payments Left Veterans Facing Collection Agencies

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Slow VA Payments Left Veterans Facing Collection Agencies
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The Department of Veterans Affairs failed to pay bills owed to private doctors. Veterans lost health care and were left to face collection agencies on their own.

A whistleblower at the Department of Veterans Affairs spurred an investigation that found hundreds of millions of dollars in improper travel claims and a deeply flawed system used when veterans seek care outside the VA, according to an internal VA investigation made public Thursday by the Office of Special Counsel.

The top federal whistleblower-protection agency, which ordered the VA to conduct the investigation after reviewing the whistleblower’s allegations, called the hundreds of millions spent on improper travel claims...

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