Southwest Airlines passenger sues airline for failing to offer 'prompt refunds' after travel meltdown

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Southwest Airlines passenger sues airline for failing to offer 'prompt refunds' after travel meltdown
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A Southwest Airlines passenger is suing the company after last week's nationwide travel meltdown.

passenger is suing the Texas-based airline for allegedly failing to reimburse travelers after last week's operational meltdown canceled thousands of flight nationwide.

However, Capdeville, who was supposed to travel on Dec. 27 from New Orleans, Louisiana to Portland, Oregon with his daughter, claimed he wasn't rebooked on another flight or refunded, according to the suit, which also stated that his "reservations and stay in Portland would be lost without reimbursement."

According to the suit, Capdeville is now seeking damages for all Southwest passengers whose flights were canceled and were not booked on alternative flights, refunded for their fare or reimbursed for other travel expenses.

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