Starbucks employees were getting sick, but stores stayed open
Starbucks employees at stores across the country, and their findings reveal an environment where sick workers were knowingly encouraged to continue working in stores, and employees were given barely any protection from potentially sick customers.
“I either go to work and risk infecting my vulnerable father or I stay home and isolate and receive no pay,” an employee in Massachusetts told BuzzFeed News on Wednesday, March 18, as the number of confirmed US cases reached 13,700.And that’s not even getting into the lack of safety procedures surrounding employees’ interactions with the customers coming and going from the various Starbucks locations.
Others recalled customers who “don’t stand more than a few feet apart,” “lick their fingers before handing us cash,” “burst out into a coughing fit all over my barista on register,” and are generally “acting as if the virus doesn’t exist.”Even as the number of confirmed cases of covid-19 continued to rise, the company continued to operate in ways that showed a disregard for the safety of their employees.
... They were told that those without the required underlying conditions or travel history were only eligible [for expanded catastrophe pay] if they or someone they were exposed to had been tested for COVID-19 — even though tests are “damn near impossible to get,” in the words of one employee. Without a test, an employee who had symptoms was eligible for just three days of catastrophe pay.
“Our baristas and shift supervisors are scared and are turning to me for guidance, but I am scared as fuck,” a store manager in Northern California told BuzzFeed News on March 18. “I’ve cried every day since last Friday.”In recent days, Starbucks has implemented more stringent safety policies, including going entirely to drive-through service, expanding catastrophe pay , and offering workers who choose to continue to work a $3/hour raise.
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