April 18 marks the deadline for taxpayers to file their annual returns.
800-829-1040 from 7 a.m. to 7 p.m. local time.but you can call if you’re stumped or need other help.
On Monday, the IRS said it has reached an 87% level of service this tax season, beating Treasury Secretary Janet Yellen’s goal of 85%. Last year, the IRS acknowledged, the agency was able to perform at that level of service of less than 15%. IRS customer service reps answered more than 2 million more calls than last year and cut the wait by 85% in 2023. The average wait time fell to 4 minutes from 27 minutes during the 2022 filing season.
The IRS reopened Taxpayer Assistance Centers in 2023 to offer in-person help in many areas, including Casper, Wyoming; La Crosse, Wisconsin; Binghamton, New York; and Jackson, Tennessee. The IRS has served 428,000 taxpayers in person so far this year – or some 100,000 additional people compared with the same time last year, according to Deputy Secretary of the Treasury Wally Adeyemo.
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