Taylor Swift has released a statement about TSTheErasTour's Ticketmaster fiasco.
“Well. It goes without saying that I’m extremely protective of my fans,” she began in the statement. “We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do.
”, to be exact — flooded Ticketmaster’s website on the day of the presale that the company’s site experienced major technical difficulties, causing some Swifties to walk away without securing a single ticket, even though they had previously been sent a special “Verified Fan” presale code by Ticketmaster.
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