Eighty-six percent of surveyed owners reported being 'very satisfied' with Tesla's infotainment system, 6% higher than the runner-up, BMW.
The publication ranked Tesla's system above those of 27 competitors. Eighty-six percent of surveyed owners reported being"very satisfied" with Tesla's infotainment system, 6% higher than the runner-up, BMW. Tesla's system received the highest rating for audio, calls, and navigation.
In addition to BMW, other automakers ranked in the top-five included Genesis, Ford/Lincoln, and Fiat Chrysler. Lexus's system received the worst score, with just 46% of respondents saying they were very satisfied with it. Honda, Acura, Mazda, and Alfa Romeo also ranked in the bottom-five.Overall, 56% of respondents said they were very satisfied with their car's infotainment system.
"A good system is one that's easy to learn and easy to use every day," Kelly Funkhouser, the program manager for vehicle usability and automation at Consumer Reports, said in an article accompanying the list."It should be responsive, not sluggish, and have straightforward controls that are easy to identify and operate.
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