After a concerning staffing shortage two years ago, the Tucson Public Safety Communications Department's largest center now has more people answering the call.
PSCD Director Sharon McDonough says Tucson's largest 911 call center, on S. Park Avenue near E. Ajo Way, had 112 people working in 2021.
McDonough says the staffing improvement is also because the center is more organized and more accommodating for employees.
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