Twitter’s SMS Two-Factor Authentication Is Melting Down

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Twitter’s SMS Two-Factor Authentication Is Melting Down
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Problems with the important security feature may be some of the first signs that Elon Musk's social network is fraying at the edges.

, users are joining and fleeing the site in droves. More quietly, many are likely scrutinizing their accounts, checking their security settings, and downloading their data. But some users are reporting problems when they attempt to generate two-factor authentication codes over SMS—either the texts don't come or they're hours delayed.

The glitchy SMS two-factor codes mean that users could get locked out of their accounts and lose control of them. They could also find themselves unable to make changes to their security settings or download their data using Twitter's. The situation also provides an early hint that troubles within Twitter's infrastructure are bubbling to the surface.

Not all users are having problems receiving SMS authentication codes, and those who rely on an authenticator app or physical authentication token to secure their Twitter account may not have reason to test the mechanism. But users have been self-reporting issues on Twitter since the weekend, and WIRED confirmed that on at least some accounts, authentication texts are hours delayed or not coming at all. The meltdown comes less than two weeks after Twit, roughly 3,700 people.

Reports indicate that the company may have laid off too many employees too quickly and that it has been attempting to hire some workers back. Meanwhile, Musk has said publicly that he is directing staff to disable some portions of the platform. “Part of today will be turning off the ‘microservices’ bloatware.” heTwitter’s communications department, which

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