Video Meeting Platform Zoom Addresses Criticisms As It Sees Explosive Growth In Users

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Video Meeting Platform Zoom Addresses Criticisms As It Sees Explosive Growth In Users
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Zoom is freezing any work not directed towards safety and privacy for the next 90 days, its CEO says, after seeing explosive growth in daily users — from about 10 million in December to 200 million by March.

Zoom CEO Eric Yuan attends the opening bell at Nasdaq as his company holds its IPO in New York. The company's seen a massive growth in users amidst the coronavirus pandemic.Zoom CEO Eric Yuan attends the opening bell at Nasdaq as his company holds its IPO in New York. The company's seen a massive growth in users amidst the coronavirus pandemic.It was never meant to get this big, this fast.

Zoom's founder and CEO Eric S. Yuan posted message to users of the service in a blog Wednesday explaining that in December Zoom had approximately 10 million daily users. By March that number grew to 200 million. The platform, Yuan writes, was built for large businesses and institutions with their own IT departments.

"However, we did not design the product with the foresight that, in a matter of weeks, every person in the world would suddenly be working, studying, and socializing from home," he wrote."We now have a much broader set of users who are utilizing our product in a myriad of unexpected ways, presenting us with challenges we did not anticipate when the platform was conceived."

Some of those"challenges" include: unwanted guests crashing and harassing strangers video chats (a trolling technique

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