The Instacart customer says they were not alerted of the item change before its arrival.
, posted by user @donnase5, has been viewed by over 800,000 people since it was posted on December 29 and begins with the words"Thank you Instacart for your delivery and swap for a similar item..." on the screen.
The footage first shows @donnase5 holding the Abbott Binax at-home COVID test, which has become increasingly hard to find as the Omicron variant continues to spread around the country. The camera then pans to show two colon disease tests, which according to the video was considered a"similar item" and swapped out and delivered instead of the COVID test.
The TikToker responded to some comments on the viral video giving a bit more context about what happened leading up to the odd item replacement. A video has gone viral after an Instacart customer shared that their order of Binax COVID-19 tests were swapped out with colon disease tests. Above, Binax COVID-19 testing kits are handed out in the Bensonhurst section of the Brooklyn borough of New York City on December 23, 2021."That's why you pay attention to your phone and reject the substitute while they're shopping," one commenter said.
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