An 82-year-old remained largely homebound for nine months while he hassled over the stalled repair of his only mode of transportation.
Amazon agreed to give the couple a complete refund on their $3,000 scooter.Messina is now running around again on his scooter.Maria said 7 On Your Side works.
"You know I always wondered, do they really do this kind of stuff? Do they really help people? And they sure do, because they helped us," she said.Take a look at more stories and videos by7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area.
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