Forty-seven people have complained to U.S. safety regulators about the problem, some reporting nearly being rear-ended by other vehicles, which led to Volkswagen recalling nearly a quarter million SUVs
Kendall Heiman, a Lawrence, Kansas, clinical social worker, said her 2021 Atlas Cross Sport tried to stop multiple times while she was driving on roads, often while it was decelerating. Heiman said she was nearly rear-ended by another SUV while heading into a roundabout. It also braked while she was exiting a highway, she said.
Documents filed with the government by VW show the company started getting complaints in 2020. An analysis was started, but VW initially handled the problem as a regular quality issue. In 2021 the company began analyzing parts taken from vehicles, and it found the corrosion problem in a lab. The documents say a repair is being developed. Owners will get letters telling them of the safety risk starting May 10, and a second one will be sent when the remedy is available.
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