Denver’s mayor is promising major changes to the culture and practices within the paramedic division at Denver Health Medical Center after more than a year of reports from Denver7 Investigates. Read more from Chief Investigative Reporter TonyKovaleski:
“We have got to fix this,” Denver Mayor Michael Hancock told Denver7 Investigates in an exclusive interview. “We have got to improve the entire system.”
Earlier this year, sources with the Denver Fire Department led Denver7 Investigates to emails showcasing delays in response times from Denver Health paramedics that left firefighters waiting to help treat patients. They also provided a database that showed significant wait times for firefighters on scene before an ambulance could arrive. In some instances, firefighters waited 20, 30 or and in some cases more than 40 minutes.
“The people of Denver are not getting the service they think they are getting,” former Denver firefighter Kevin Apuron previously told Denver7 Investigates.Denver Fire Chief Desmond Fulton also expressed frustration in how the system is currently working between Denver Health and Denver Fire for emergency paramedic calls.Hancock sympathized with Fulton and other firefighters who spoke out.
“I’ve not been shy about concerns about response times and about what we believe we need to do,” Hancock said.
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