Amazon third-party sellers thought they would receive a 30-day notice if the e-commerce giant planned to boot them. So far, that hasn't happened.
That new version gives sellers in and out of Germany a 30-day notice before permanently removing them from the platform. Sellers whose profiles were used for illegal or fraudulent activities, whose products harmed customers, or otherwise "materially breached" the sellers' agreement could still be removed without that 30-day notice.
The fact that this new policy doesn't protect suspended sellers — and only ones headed for permanent removal— was "a surprise to us," McCabe said. , who was a multimillion-dollar seller on Amazon and is now a consultant to Amazon businesses. Peter Kearns was a business development manager at Amazon for nearly four years, and now consults suspended Amazon sellers. He told Business Insider that several suspended sellers have contacted him in recent weeks, confused that they didn't receive the 30-day notice before getting booted.
One US-based seller, who requested anonymity to avoid retaliation from Amazon, was removed from the marketplace after Amazon claimed they were selling items with prescription-level substances in it. And in India, Amazon seller Chirag Jindal told Business Insider that his account was suspended on September 6. He received two emails the prior month, which Business Insider viewed, about inaccurately constructed listings, which he corrected.
So, when they're removed from the marketplace platform, they risk losing their entire livelihood. Scott Needham, CTO of Amazon marketplace seller Logan, Utah-based BuyBoxer,that, when his store was suspended for seven days, 100 employees were sent home for a full week.
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