Why chief ESG officer at Verizon wants to keep sustainability reports laser-focused on key metrics

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Why chief ESG officer at Verizon wants to keep sustainability reports laser-focused on key metrics
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Verizon's 2021 ESG report will be published in April 2022 and includes an ESG impact analysis focused on key issues that drive the company's business strategy and corporate purpose.At the New York City-based Verizon, whose 130,000 employees are spread around the globe, ESG reporting has evolved dramatically over the past few years.

Previously, reporting around ESG issues was styled as a corporate response report and owned by the marketing team, she explained. But the push towards investor-grade ESG reporting precipitated moving the report to Sasfai's team, who immediately realized that they had to prioritize their ESG reporting efforts."You can't possibly report on everything," she said.

But, she adds, investors often ask for a lot of information and don't really know how to use it."One of the things you'll see in our upcoming report, to be published in April, is an ESG impact analysis where we're focusing on our key issues that drive our business strategy and our corporate purpose," she said.

In 2020, Verizon's ESG report highlighted the company's goals of net zero emissions by 2035 and planting 20 million trees worldwide by 2030, as well as successes including 100% pay equity. Overall, for 2021 Safsai's team focused on building out a qualitative narrative on key areas such as cybersecurity, data, privacy, climate and human goals including talent management and employee engagement.

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