'Straight out of the package infested,' the caption of the viral video read.
Alvarez explained in the comments of the video that when she took her new shirt out of the package and unfolded it she allegedly found a"nest" of bugs inside.
"Just because it happened to me I'm not saying it's going to happen to you," Alvarez said."So you don't have to stop buying from SHEIN because I order from them all the time." She explained that she had to talk to a robot when she tried to contact customer service about her problem and she felt the need to share her situation on TikTok. She said they finally reached out and that they would"investigate" her problem.
In the comments of the original video, many users warned Alvarez not to leave the shirt exposed inside her house due to the risk of infestation. Others questioned what type of bugs they were and some guessed they were fleas, Harry ants, or some sort of mite.that she thinks the bugs were ants but that she couldn't get herself to look at them long enough to figure it out because they were giving her goosebumps.
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