A Dunkin’ franchisee is paying a woman $3 million to settle a lawsuit involving hot coffee falling on her lap that she alleges caused severe burns and life-altering injuries, according to her lawyers.
The unnamed woman claimed the incident, which happened in February 2021 at an Atlanta-area location, occurred because the cup’s lid was not secured.
“America may run on Dunkin’, but our client had to re-learn how to walk due to the severity of her burns,” said Morgan & Morgan attorney Benjamin Welch in a statement. “We alleged that the spill never would have happened had the drive-thru employee properly secured the lid on our client’s coffee cup.”
Golden Donuts LLC, the franchisee, didn’t immediately respond to a request for comment. Corporate parent Dunkin’ isn’t named in the lawsuit and also didn’t respond for comment.This case echoes the famous McDonald’s hot coffee lawsuit several decades ago, in which another woman spilled coffee on her lap and suffered third-degree burns. Third-degree burns are the most severe and penetrate through the entire skin.
Morgan & Morgan founder John Morgan said in a statement that “restaurants still have failed to learn their lesson to prioritize customers’ safety. We hope this settlement sends a message to all restaurants and franchisees: this isn’t complicated; train your employees properly and prioritize customer safety.”
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