For the first time, the ratings review site AirlineRatings.com factored Covid-19 safety measures into its annual rankings of the top airlines in the world.
Most carriers maintained a similar position as they did in the 2020 list. Still, Qatar Airways jumped eight places to clinch the top spot, a position typically dominated by Air New Zealand.
"Air New Zealand has been our 'Airline of the Year' in six of the last eight years because of its outstanding innovation and cabin service," Thomas said. Qatar Airways' much-lauded Qsuites, which feature double beds and privacy panels to create a private room, have earned the airline "Best Business Class" accolades for three years in a row.British Airways jumped seven places in the rankings to No. 10, while United leaped to No. 8, after not making the 2020 list at all.are considered for the annual list.
Fewer than 150 of the 350-some airlines evaluated by AirlineRatings.com have seven stars. Eight airlines have just one star, according to the website. The company said rankings, which are judged by the website's editors, also consider airline service, staff engagement and passenger feedback.Individual carriers are also singled out for "Airline Excellence Awards" for superior service and products.
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