A top banking regulator rebuked Wells Fargo over a backlog of employee complaints and its compensation structures, people familiar with the matter say
A top banking regulator has rebuked Wells Fargo & Co.’s human-resources department, citing a massive backlog of employee complaints and compensation structures that don’t do enough to prevent the kind of behavior that led to its 2016 fake-account scandal.
In a July letter, the Office of the Comptroller of the Currency laid out a lengthy to-do list for the bank’s HR department, people familiar with the matter said. Among the issues it needed to address, the regulator said, are thousands of employee complaints, an inadequate...
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