Who is the new tollway chief? Cassaundra Rouse talks about goals, challenges. ILTollway
New Executive Director Cassaundra Rouse says her feet are firmly planted.
"First, that requires having great staff in place, from my leadership team all the way through to the employees who interact with our customers. Next, we need to make sure it's easy and convenient for our customers to pay their tolls." "If the opportunity exists, and if we're asked and at the governor's wishes, then we will, I'm sure, have those discussions."
The interim CEO, Lanyea Griffin, inexplicably departed in August 2022, and Chairman Dorothy Abreu left Jan. 30 for health reasons, with no successor named yet."I have a solid team that is experienced and committed to keeping our day-to-day operations on track," she said.
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