After Overcharging Millions of Dollars for Water, San Diego Gives Smart Meters 2nd Chance

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After Overcharging Millions of Dollars for Water, San Diego Gives Smart Meters 2nd Chance
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City of San Diego officials say that, this time, the smart water meter program will be run by experts who will catch glitches to prevent overcharging.

“Our bill for this last period is $4,831,” Pacific Beach homeowner Laura Ambrose said. “I actually did a calculation and figured out the amount of water they claimed we were using would be the equivalent of filling a swimming pool every other day.”

Ysea said the city didn’t know how to handle installation glitches, so they piled up until they became overwhelming. The new meters will allow everyone to check billing abnormalities in real-time, Ysea said, instead of waiting two months for the next water bill. This time, he said, the city will have help with the big switch to smart water meters. Late last year, consultant firm Jacobs won the bid to guide San Diego through a do-over.If approved by the full city council and Mayor Todd Gloria, Jacobs will work with the city and meter manufacturer Badger Meter to slowly redeploy the program.

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