After the water crisis, city officials may want to take my advice on messaging | The Grammarian

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After the water crisis, city officials may want to take my advice on messaging | The Grammarian
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Daily News | After the water panic, city officials may want to take my advice on emergency alerts

at all should have given PWD’s communications team a clue as to how catastrophically bad its advice was about to be. They should have seenare known as modal auxiliary verbs that soften or modify the main verbs that they work with. Auxiliary verbs are often useful and necessary; they express mood or tense or voice, among other things. But they also sometimes weaken the sentences they inhabit by making writing less precise and less concise.

Witness the difference between “you want to drink bottled water” and “you may want to drink bottled water.” The former is direct and declarative, and it tells you what to do; the latter is wishy-washy.andare both auxiliary verbs, but there’s an important difference between “you can eat that bug” and “you should eat that bug” — a difference you don’t want to lose. So don’t go nuts eliminating every auxiliary verb you can find; also known as helping verbs, they help.

If you spot an auxiliary verb, try removing it just for fun. Had the Water Department done so, it would have been offering direct, unambiguous advice: “residents in the impacted areas want to switch to bottled water.” Not what you were trying to say? Great — now you know that, and you can course correct. Because in a crisis, hysteria takes over chiefly when people don’t know what to do., which should generally be reserved for references to teeth.

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