Amazon's Ring fired four employees for peeping into customer video feeds

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Amazon's Ring fired four employees for peeping into customer video feeds
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Ring fired four employees for peeping into customer video feeds

Amazon's Ring has responded to a letter from Democratic senators seeking more information about its security practices.The move follows reports that Ring employees in Ukraine were given unrestricted access to videos from Ring cameras around the world.'s Ring said it fired four employees for watching customer video feeds beyond what they were allowed to.

The smart doorbell maker acknowledged the move on Monday, in a letter it wrote to Democratic senators. In November, Sens. Ron Wyden of Oregon, Chris Van Hollen of Maryland, Ed Markey of Massachusetts, Chris Coons of Delaware and Gary Peters of Michigan, asking for more information about how the company retains and secures customers' data and videos.

Brian Huseman, Amazon's vice president of public policy, said in the company's response to the lawmakers that there had been four complaints over the last four years about its employees' access to Ring video data. "Although each of the individuals involved in these incidents was authorized to view video data, the attempted access to that data exceeded what was necessary for their job functions," Huseman wrote in the letter, which was obtained by CNBC. "In each instance, once Ring was made aware of the alleged conduct, Ring promptly investigated the incident, and after determining that the individual violated company policy, terminated the individual.

Huseman added that Ring now limits "such data access to a smaller number of team members" and will continue to review the access to those privileges, to determine whether "they have a continuing need for access to customer information."Ring in February 2018 and the company now operates as a subsidiary of Amazon.

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