Tips on DoorDash don't always make it to your delivery person, sparking outrage from customers who urged others to always tip with cash.
DoorDash is under fire for an opaque tipping system that customers are saying is misleading. In some cases, tips count toward the company's guaranteed minimum pay for orders, instead of being added on top of the check total. A company spokesperson told Business Insider that this is an isolated case, and that tips are usually in addition to the minimum. We asked every delivery startup we could think of about their tipping policies. Here's what they said.
DoorDash is under fire for an opaque tipping system that customers are saying is misleading. In some cases, tips count toward the company's guaranteed minimum pay for orders, instead of being added on top of the check total. A company spokesperson told Business Insider that this is an isolated case, and that tips are usually in addition to the minimum. We asked every delivery startup we could think of about their tipping policies. Here's what they said.
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