KFC apologized this week for sending an 'unacceptable' message notifying its German customers about an apparent promotion tied to the annual commemoration of Kristallnacht.
picture alliance / Picture Alliance via Getty ImagesKFC apologized this week for sending out a message notifying its German customers about an apparent promotion tied to the annual commemoration of Kristallnacht.carried out by the Nazi regime on Jewish people in Germany in November 1938, leading to the destruction of thousands of Jewish homes, businesses and schools, the murder of dozens, and the arrest of 30,000 people who were sent to concentration camps.On Nov.
one user, showing what appears to be both the KFC push alert and a later apology for sending the first alert. “Absolutely hideous.
“In this instance, our internal review process was not properly followed, resulting in a non-approved notification being shared,” the spokesperson said, adding that it has suspended these automated messages within the app while it examines its process to ensure such an issue does not occur again. “We understand and respect the gravity and history of this day, and remain committed to equity, inclusion and belonging for all.
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