Marriott inherited a data breach that started in 2014 in Starwood's database when it bought the company in 2016. The breach was discovered in 2018.
The ICO said that Marriott had"failed to undertake sufficient due diligence when it bought Starwood and should also have done more to secure its systems" in its investigation of the breach. The ICO's intention to fine Marriott is based on"infringements of the General Data Protection Regulation ."
The incident occurred in 2014 when hotel company Starwood's database was breached. Marriott bought Starwood in 2016 and inherited the breach that went undetected until November 2018. The breach exposed sensitive guest data, including combinations of names, mailing addresses, phone numbers, email addresses, passport numbers, Starwood Preferred Guest account information, date of births, genders, arrival and departure information, reservation dates, and communication preferences.
Marriott International said that"the company intends to respond and vigorously defend its position," and that it"has the right to respond before any final determination is made and a fine can be issued by the ICO." "We are disappointed with this notice of intent from the ICO, which we will contest," Marriott International's president and CEO, Arne Sorenson, said in a statement."Marriott has been cooperating with the ICO throughout its investigation into the incident, which involved a criminal attack against the Starwood guest reservation database. We deeply regret this incident happened.
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