Fans of singer Taylor Swift in the Phoenix area are voicing their frustration, after a massive demand for tickets to Swift's upcoming tour overwhelmed the Ticketmaster website, causing some to not be able to buy tickets to Swift's concert.
Fans of Taylor Swift in Phoenix, like some others across the country, are voicing their frustration amid the now-well publicized troubles with ticket sales for Swift's upcoming tour.Fans, bots overwhelmed site, Ticketmaster officials said
Swift fans trying to access Ticketmaster on Nov. 15 received errors that caused people to lose tickets after they had waited in an online queue.both by real people and bot attacks, resulting in unprecedented traffic on their site. As a result, only 2 million fans managed to snag seats. "When I finally got in, the tickets were above face value, and so I was unable to afford anything," said Lazzara.. Ticketmaster officials cited "extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand" as a reason for the decision. Resale tickets are now going for thousands of dollars.
"What has happened here with these tickets and the fans that want to go to the show, and it means a lot to them, so absurd and disgusting. I, like, don't understand how Ticketmaster is still in business," said Kelly Keegs.Meanwhile, the U.S. Department of Justice is opening an antitrust investigation into the owner of Ticketmaster, and U.S. Senator Amy Klobuchar is promising a hearing.
"It is not just about Taylor Swift. This has been going on. It's about prices, hidden fees that are way too high. It's about site disruptions," said Sen. Klobuchar.
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