After receiving backlash for refusing to remove a video that used homophobic slurs, YouTube is instituting new harassment policies to protect creators:
when it refused to remove a video from creator Steven Crowder, who used homophobic slurs against fellow YouTuber Carlos Maza.The incident surfaced the fact that the platform had no policy on creator-on-creator harassment, despite a proliferation of videos and channels that are essentially dedicated to intra-YouTube criticism.
The fact that all of these nuances live under one categorization of harassment represents a fundamental challenge for YouTube, and CEO Susan Wojcicki acknowledged as much in a recent interview:"The policy has to be written in such a way that creators can comment on each other and criticize each other.
YouTube juggles multiple issues and interests at the same time as it tries to moderate the 500 hours of content uploaded to its platform each minute. Advertisers want YouTube to make its platform more brand-safe to protect their investment.
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